Federal Credit Union
NEED: To secure service accounts
PROBLEM: Could not find all the service accounts and where they were used
SOLUTION: Automatically discover and safely change service accounts
“We needed to secure our service accounts. They were too intertwined across the enterprise for us to update the credentials by hand. You’re talking about a lot of servers that each have multiple service accounts. If you’ve got one service dependent on four others that are all running on the same password, you’ve got to stop them all, change the password, and then restart them in the correct order. So the service accounts were essentially untouched. And the auditors noticed.”
“With RED Identity Management we no longer have to manually stop and restart each service when we update the passwords. To find where all service account passwords exist and update each of them would take a good two to four weeks per change – and that’s assuming you succeeded in locating them all.”
“It’s like painting the Golden Gate Bridge – starting at one end, working your way to the other end, and then starting all over. Essentially by the time you were done changing service account passwords, you would have to start all over all again. RED Identity Management automates that tedious, error-prone process for us.”
– Information Security Analyst
For more details on how RED Identity Management can help manage your service accounts see our Service Account Management page.
Life Insurance Underwriter
NEED: Change service account passwords frequently
PROBLEM: Manual process burdensome
SOLUTION: Automate the randomization of service account passwords
“We had two use cases for RED Identity Management. One was the workflow request for administrative use. When checking out root and/or administrative passwords, we needed to have audit logs showing that the request for access was approved, authorized and the person only used it for the reason they needed it.
The second use case was the need for automating the changing of passwords across service accounts. We have to change our service account passwords pretty frequently. RED Identity Management really does that well. It randomizes the passwords on a frequent basis, which is perfect.”
– Director of Cyber Security
To learn more about how RED Identity Management can help you with the challenge of managing your service accounts, please visit our Service Account Management page.